CREDNCE
Talk to the team

CREDNCE

CLEAR AGREEMENTS. CONFIDENT DECISIONS.

Talk to the team
Skip to main content
All scenarios

CREDNCE IN ACTION / Logistics & delivery

The
Final Mile.

Twenty cartons leave. Eighteen are recorded on arrival.

A retailer funds and locks the full delivery-service fee before dispatch from Accra to Kumasi. Twenty cartons leave; eighteen are recorded on arrival. The delivery milestone must be completed or resolved before its payment is released.

Follow the story Discuss a similar deal

Illustrative scenario · Not a customer case study

ACCRA → KUMASIILLUSTRATIVE
20cartons dispatched
18recorded as received
AccraKumasi
Two still outstanding.Not a completed delivery.
AGREEMENT / EVIDENCE / DECISIONCrednce in action

01 / The obligation

A destination. And a defined delivery.

The sender and delivery partner agree the carton count, destination, delivery window, intended recipient and proof required. They identify what the carrier is responsible for.

The sender funds and locks the full agreed delivery-service amount in Crednce before dispatch. This funds the carrier’s agreed service, not the separate goods sale between retailer and customer. Releases require completed milestones.

Know which obligation is being reviewed, and whose it is.

DELIVERY AGREEMENT / EXAMPLE

Illustrative

Accra → Kumasi

Full delivery fee funded

Dispatch quantity
20 cartons
Delivery point
Agreed Kumasi destination
Recipient
Authorized receiving contact
Required record
Handover, count and exceptions
What else needs to be agreed?

Specify the delivery window, any handling requirements, the evidence expected and the treatment of exceptions. Clarify the carrier’s obligations instead of assuming it guarantees the underlying goods.

Contact and location details belong in the actual deal, not on this public example page.

02 / The handover

Picked up. Not yet delivered.

At pickup, the sender and delivery partner record the handover and relevant count or seal information. Any exception belongs in that record.

Pickup records progress, but this example ties the service-fee release to completed delivery. The full fee remains locked; taking custody does not, by itself, earn the delivery payment.

A pickup event should not become a delivery badge.

PICKUP RECORD / EXAMPLE

Illustrative

Twenty cartons dispatched

Receipt not yet confirmed

recorded at pickup
20
Pickup handover
Recorded against this delivery
Destination receipt
Still outstanding
Delivery-service fee
Fully funded; not yet released
Explore the pickup evidence

Connect the handover acknowledgement, count and any condition or seal notes to this specific delivery. Record uncertainty rather than claiming a count that was never checked.

This story does not include live tracking, location data or a real dispatch document.

03 / The receipt

The recipient counts. The records do not yet match.

In Kumasi, the recipient records eighteen cartons. Compared with the dispatch record, two remain unaccounted for.

The received count and exceptions stay beside the pickup record. The parties can investigate the difference without treating a signature or location ping as proof of complete receipt.

A receipt with a discrepancy is not unconditional acceptance.

RECEIPT RECONCILIATION

Illustrative

Two cartons outstanding

Investigation needed

dispatched
20
received
18
difference
2
Explore the receiving evidence

Record the authorized recipient, the delivery reference, the count and any exceptions. Relevant photographs and acknowledgement support the review but do not replace it.

Does this show who lost the cartons?

Not by itself. Compare the handover, receiving evidence, agreed obligations and responses. A discrepancy requires investigation, not an automatic finding of fault.

Illustrative records only. No live consignment is tracked.

04 / The response

Locate the missing cartons. Agree what happens next.

The sender raises the discrepancy against the delivery record. The carrier can respond with trace information or propose the next action under the agreed terms.

The two-carton shortage and the unreleased delivery allocation stay visible while the parties resolve the issue. The carrier does not need to chase a final deposit, but it must satisfy the agreed milestone or resolution conditions to earn the release.

An agreed response and a completed response are different states.

DELIVERY FOLLOW-UP / EXAMPLE

Illustrative

Address the two-carton difference

Response outstanding

Open discrepancy
2 cartons
Requested next action
Trace and reconcile the difference
Liability
Not determined by the count alone
Settlement or adjustment
Subject to the agreed outcome
What could close the record?

A successful continuation could be delivery and confirmation of the remaining cartons, or another documented resolution under the agreement. Record what actually happened.

The delivery-fee allocation stays locked pending completion and approval or the applicable resolution. Any adjustment is recorded separately from the underlying goods sale; earlier payments for other completed milestones are not automatically reversed.

FULLY FUNDED. RELEASED BY MILESTONE.

Not just “delivered”. A delivery you can reconcile.

The sender, carrier and recipient share a funded agreement and connected handover and receipt records. The money for the service is committed from the start; the unresolved delivery still needs evidence and a decision before release.

  1. 01Fully funded delivery
  2. 02Pickup handover
  3. 03Recipient record
  4. 04Documented resolution
Is this a courier-booking service?

This example explains a structured delivery workflow. It does not promise carrier matching, live tracking or a universal courier network. Confirm the arrangement and available functionality for the deal.

BEFORE YOU BEGIN

A few practical
questions.

The example is a starting point. The actual agreement needs to fit your deal.

Does a signed delivery note close every issue?

Not when the record includes a shortage or other exception. Review it against the agreed delivery requirements and the other evidence.

When does the carrier receive payment?

The client funds the full agreed delivery amount before dispatch. In this example, the fee is released after the delivery milestone is completed and approved. A different deal may have several verifiable milestones, but each release still requires completion—not a new client deposit or an unsecured advance.

What if the sender, carrier and recipient disagree?

Record each response against the delivery and the relevant evidence. Use the applicable escalation or resolution process without assuming an automatic refund or liability finding.

Crednce requires the full agreed deal amount to be funded and locked before execution. Releases follow completed milestones and the agreed approval or resolution process. Payment partners handle processing and settlement. Confirm supported workflows, locations, currencies, fees, verification services and applicable terms before committing funds.

MORE CREDNCE IN ACTION

All scenarios
BUDGET → ORDER → DELIVERYEXAMPLE
500bags ordered
480recorded on arrival
20 bags.Still to account for.
ILLUSTRATIVE SCENARIOCrednce in action

Procurement

Materials, Accounted For

You approved the materials budget. Now connect the order, the payment and what arrived.

Explore this scenario

The client funds the full agreed deal, including materials, before Nana orders 500 bags of cement. Only 480 arrive. The 20-bag shortage keeps the affected delivery allocation pending completion or an approved resolution—not automatically paid.

  1. Fund the full service-and-materials deal
  2. Reserve the purchase-order allocation
  3. Review delivery against the milestone
  4. Release after completion or resolution

A purchase order is not an automatic payout. Completed milestones and approved resolutions govern releases.

Read the full story Discuss a similar deal
SUPPLIER → INSPECTION → ARRIVALEXAMPLE
10machines ordered
1specification mismatch
Before it ships.Check what was agreed.
ILLUSTRATIVE SCENARIOCrednce in action

Imports

Before It Ships

The order looks right. Find out whether the equipment matches it before the next decision.

Explore this scenario

Kojo funds and locks the full order for ten machines before execution. An inspection identifies a specification mismatch on one unit. The affected release stays pending correction and approval; later payments do not rely on fresh deposits.

  1. Agree specifications and milestones
  2. Fund and lock the entire order
  3. Complete inspection and resolve exceptions
  4. Approve releases from the locked funds

Full order funding precedes work. Inspection and arrival requirements still control their respective releases.

Read the full story Discuss a similar deal

START WITH THE AGREEMENT

Coordinating a delivery? Define what receipt means.

Start with the goods, the handover, the recipient and the evidence needed to close the delivery record.

Discuss a delivery workflowSee how Crednce works

Privacy settings

Helping us improve Crednce

We use limited website and tool-usage analytics to understand what works and what we should improve. Analytics do not affect your quotation or price-comparison results. Our tool events do not include quotation contents, prices, contacts or uploaded documents. You can turn off optional analytics anytime.

Read the Privacy Policy for details about these purposes, identifiers and your rights.

Usage analytics — Off

Crednce usage analytics: Off. Google Analytics: Off.

Optional analytics are unavailable for this visit. Every Free Tool remains available.

Turning analytics off stops future optional collection and removes accessible analytics identifiers. It does not erase information already collected. Your opt-out stays until you change it or clear browser storage.